RETURN POLICY
Last updated January 01, 2024
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a partial refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@pipeoxy.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
LeakTronics
Attn: Returns
RMA #
28436 Roadside Dr. #1
Agoura Hills, CA 91301
United States
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned:
- Damaged kits or kits with missing components
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
- A 25% restocking fee will be charged for all returns.
- We accept returns within 30 days of purchase.
- There will be no refund of any kind for any training course purchased.
- There will be a 25% restocking fee, even if the order is cancelled prior to shipping with no exceptions.
- We do not accept returns of damaged kits and components.
- There will be no returns on equipment which has been used.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
818-436-2953
info@pipeoxy.com